Outage in Veriff

Our service is experiencing issues

Resolved Minor
June 12, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Need to monitor Veriff outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Veriff, and never miss an outage again.
Start Free Trial

Outage Details

Hmm. Something seems to be up with end user flow and longer decision times. We are checking it out and will update you shortly. Sorry for the inconvenience!
Components affected
Veriff Verification Decisions Veriff Verification Decisions Veriff End User Flow Veriff End User Flow
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/12/2025 09:35PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

MONITORING 4 days ago - at 06/12/2025 08:03PM

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

IDENTIFIED 5 days ago - at 06/12/2025 07:42PM

We’ve discovered the cause of the problem and are still working to get the fix deployed to live as soon as possible! Apologies for the inconvenience!

IDENTIFIED 5 days ago - at 06/12/2025 06:54PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

INVESTIGATING 5 days ago - at 06/12/2025 06:39PM

Hmm. Something seems to be up with end user flow and longer decision times.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Latest Veriff outages

Our service is experiencing issues - 6 days ago
Our service is experiencing issues - 2 months ago
Our service is experiencing issues - 2 months ago
Our service is experiencing issues - 3 months ago
Our service is experiencing issues - 4 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook