Outage in Veriff

Our service is experiencing issues

Resolved Minor
November 04, 2025 - Started 4 days ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently investigating an issue that could be impacting decision time
Components affected
Veriff Verification Decisions

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/04/2025 04:49PM

This incident has been resolved.

MONITORING 4 days ago - at 11/04/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 11/04/2025 04:27PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 11/04/2025 04:24PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 11/04/2025 04:20PM

We are currently investigating an issue that could be impacting decision time

Latest Veriff outages

Identified - about 1 month ago
Our service is experiencing issues - about 2 months ago

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