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Outage in Veriff

Our service is experiencing issues

Resolved Minor
February 24, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

Due to an issue with one of our components, some sessions may experience a delay in receiving a decision. We have identified the cause and are currently working on a fix.
Components affected
Veriff Verification Decisions

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/24/2026 10:59PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/24/2026 07:15PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/24/2026 07:15PM

Decision processing has returned to normal, and no further delays are currently observed. We will continue monitoring to ensure ongoing stability.

IDENTIFIED about 2 months ago - at 02/24/2026 05:04PM

Due to an issue with one of our components, some sessions may experience a delay in receiving a decision.

We have identified the cause and are currently working on a fix.

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