Outage in Veriff

Our service is experiencing issues

Resolved Minor

March 18, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Hmm. Something seems to be up with Verification Flow We are checking it out and will update you shortly. Sorry for the inconvenience!

Components affected

Veriff End User Flow Veriff End User Flow Veriff Verification Decisions Veriff Verification Decisions

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/18/2026 06:45PM

This incident has been resolved.

MONITORING 4 days ago - at 03/18/2026 05:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 03/18/2026 05:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 03/18/2026 05:18PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 03/18/2026 05:13PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 03/18/2026 05:10PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 03/18/2026 04:58PM

Hmm. Something seems to be up with Verification Flow
We are checking it out and will update you shortly.

Sorry for the inconvenience!

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