Outage in Verkada
Face detections are degraded for customers in US–based orgs
Resolved MinorIncident Report
Summary AI Generated
Verkada experienced degraded face detection functionality for customers in US-based organizations over an 8.3-hour period. The issue affected the accuracy and reliability of facial recognition features across their surveillance platform. The problem was identified and resolved with a fix implementation.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/02/2026 01:22PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 05/02/2026 06:29AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 05/02/2026 05:11AM
We are currently investigating this issue.
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