Verkada experienced a 7-minute service incident with elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/license plate recognition detection events. Failed webhook deliveries during this period were not retried. Live video streaming and camera connectivity remained operational throughout the incident.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.
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