Outage in verloop

Bot responses are slow or non responsive

Resolved Major

July 28, 2024 - Started 7 months ago - Lasted 29 minutes
Official incident page

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Outage Details

We are seeing bot responses being slow or non responsive in some cases. Team is working on resolving the issue.

Components affected

verloop Web Chat verloop Whatsapp verloop Voice verloop Instagram/Facebook

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 07/28/2024 09:42AM

The issue has been identified and resolved. We will reporting the RCA on this in coming days.

INVESTIGATING 7 months ago - at 07/28/2024 09:27AM

We are seeing bot responses being slow or non responsive in some cases. Team is working on resolving the issue.

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