Outage in Versapay

Potential verification failure when adding new credit cards

Resolved Major
August 27, 2024 - Started 3 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We have identified an issue where E-commerce and some ERP Payments customers may experience card verification calls to fail when adding new cards. Our team is actively working on a solution to resolve this issue. We appreciate your patience and will provide further updates as we make progress toward a fix.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/27/2024 02:53PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 08/27/2024 01:19AM

We have identified an issue where E-commerce and some ERP Payments customers may experience card verification calls to fail when adding new cards. Our team is actively working on a solution to resolve this issue.

We appreciate your patience and will provide further updates as we make progress toward a fix.

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