Outage in Versapay

Investigating Payment related issues with NetSuite Hosted Payment Pages

Resolved Minor
August 11, 2025 - Started 2 months ago - Lasted about 24 hours
Official incident page

Incident Report

We’re experiencing a potential issue with NetSuite Hosted Payment Pages not being able to transact payments through NMI. We understand the issue and we'll provide an update as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/12/2025 07:44PM

We have not seen any further issues since the hotfix was deployed.

MONITORING 2 months ago - at 08/11/2025 10:26PM

The team has deployed a hot fix, and we have seen successful transactions. We will be monitoring to ensure no further issues remain

IDENTIFIED 2 months ago - at 08/11/2025 09:21PM

We are working on a hotfix to resolve the issue.

IDENTIFIED 2 months ago - at 08/11/2025 07:59PM

We’re experiencing a potential issue with NetSuite Hosted Payment Pages not being able to transact payments through NMI. We understand the issue and we'll provide an update as soon as more information becomes available.

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