Outage in Vertex

Vertex Cloud Indirect Tax - Portal Performance Incident

Resolved Minor
January 08, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.  If you have any questions, please submit a support ticket via the Vertex Community.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/08/2024 08:24PM

All Vertex Cloud services have been fully restored. The team will continue to monitor and examine the root cause. If you have any questions, please submit a ticket via the Vertex Community.

MONITORING 12 months ago - at 01/08/2024 06:21PM

Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.  If you have any questions, please submit a support ticket via the Vertex Community.

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