Outage in Vertex

Vertex Cloud Indirect Tax - Portal Performance Incident

Resolved Minor

January 08, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Vertex’s Production Support team identified and addressed the issue. The team continues to monitor service to ensure full performance for all customers.  If you have any questions, please submit a support ticket via the Vertex Community.

Components affected

Vertex Cloud Payroll Tax Vertex Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/08/2024 08:24PM

All Vertex Cloud services have been fully restored. The team will continue to monitor and examine the root cause. If you have any questions, please submit a ticket via the Vertex Community.

MONITORING about 2 years ago - at 01/08/2024 06:21PM

Latest Vertex outages

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Vertex Indirect Tax O Series On-Demand Service Disruption - about 2 months ago

Vertex Indirect Tax O Series On-Demand Performance Incident - about 2 months ago

Vertex Indirect Tax O Series On-Demand Service Disruption - 2 months ago

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