Very Good Security's Credential Management Platform experienced increased latency affecting all requests, causing slower response times and intermittent timeouts when users requested cryptograms. The engineering team investigated and worked to identify the root cause of the performance issue. The incident lasted 33 minutes and was classified as minor severity.
We are currently investigating an issue causing increased latency across the Credential Management Platform, affecting all requests. Users may experience increased response times and, in some cases, intermittent timeouts when requesting cryptograms. Our engineering team is actively working to identify the root cause and resolve the issue. We will provide an update as soon as more information becomes available.
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