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Outage in Very Good Security

Delayed notifications for Mastercard network tokens

Resolved Minor
July 15, 2026 - Started 2 days ago - Lasted about 7 hours

Incident Report

Summary AI Generated

**Very Good Security experienced a ~7-hour minor incident in which Mastercard Network Token notifications — covering token activation, updates, deletions, and suspensions — were delayed.** The issue was escalated to Mastercard's network team, who identified the root cause and worked on a fix, while all other card networks remained unaffected. VGS monitored the situation closely throughout the resolution process.

We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
2 days ago - at 07/16/2026 12:51AM

We are currently investigating an issue affecting Mastercard Network Token Notifications. Notifications for token activation, updates, deletions, and suspensions may be delayed. All other card networks continue to operate normally. We will provide updates as more information becomes available.

2 days ago - at 07/16/2026 02:33AM

We are continuing our investigation into this issue and have confirmed with the network that it requires further review by their team. Mastercard Network Token Notifications for token activation, updates, deletions, and suspensions continue to be delayed. We are working closely with the network to resolve this and will provide another update as soon as we have more information.

2 days ago - at 07/16/2026 04:08AM

Our teams have identified the root cause of this issue, and the network team is currently working on a fix. We are monitoring the situation closely and will provide another update as progress is made on deploying the fix.

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