Very Good Security Outage History

The VGS Dashboard experienced a delay in log delivery that affected the Platform Insights component for 2.3 hours. The engineering team investigated and worked to restore normal log delivery times. The incident was classified as minor and has been resolved.

The VGS Dashboard experienced delays in log delivery affecting the Platform Insights component for 3.7 hours. Users encountered increased latency when accessing logs through the dashboard during this period. The engineering team investigated and resolved the issue to restore normal log delivery functionality.

Very Good Security's Sandbox Credential Management Platform experienced increased latency issues, causing slower response times and intermittent timeouts for users. The engineering team investigated and resolved the issue within 8 minutes.

Very Good Security's Credential Management Platform experienced increased latency affecting all requests, causing slower response times and intermittent timeouts when users requested cryptograms. The engineering team investigated and worked to identify the root cause of the performance issue. The incident lasted 33 minutes and was classified as minor severity.

Very Good Security experienced an issue affecting payment authorizations using Network Tokens for 1.5 hours. The engineering team identified and deployed a fix to resolve the authorization problems. Service was restored with continued monitoring to ensure stability.