Outage in Vetspire

Vetspire downtime

Resolved Minor

May 16, 2023 - Started almost 3 years ago - Lasted 24 minutes
Official incident page

Incident Report

We're working to resolve an issue with our deployment for Vetspire this morning. This should be resolved shortly.

Components affected

Vetspire API Vetspire Web UI Vetspire Google Cloud Platform Google Compute Engine Vetspire SendGrid API v3 Vetspire Book.Your.Vet - Online Booking Vetspire IDEXX VetConnectPlus & In-House Labs Vetspire Pay.Your.Vet - Remote Pay Vetspire IDEXX WebPacs Vetspire Checkin.Your.Vet - Online Check-In Vetspire ANTECH Vetspire Telemedicine Vetspire Abaxis Vetspire Cubex Vetspire Cardconnect Payment Processing Vetspire Square Payment Processing Vetspire RingCentral Vetspire Intacct

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/16/2023 10:41AM

We believe the issue is fully resolved, and we're continuing with the rest of our deployment. Please reach out if you encounter any other issues and apologies for the disruption.

MONITORING almost 3 years ago - at 05/16/2023 10:28AM

We have recovered from the issue and are monitoring whether there's anything else going wrong. Please feel free to reach out via Chat for any issues.

IDENTIFIED almost 3 years ago - at 05/16/2023 10:22AM

We're working to resolve an issue with our deployment for Vetspire this morning. This should be resolved shortly.

Latest Vetspire outages

Sporadic Warning Connection Lost Errors while in encounters - 6 days ago

AI Scribe Issue - 11 days ago

Appointment types that have been deleted are still visible under More>Admin>Appointment Types - 20 days ago

IHD Ordering Delay - about 1 month ago

3rd Party Outage- Antech - about 2 months ago

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