Outage in Vetspire

Unable to order labs through IDEXX

Resolved Major
August 31, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware that users are seeing Sad Dog Fred when trying to order in-house or reference labs through IDEXX. IDEXX is aware of an issue with their system and is working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/31/2023 10:59PM

This incident has been resolved. If you are experiencing any further issues, please perform a hard refresh (CTRL + SHIFt + R)

INVESTIGATING over 1 year ago - at 08/31/2023 07:20PM

We are aware that users are seeing Sad Dog Fred when trying to order in-house or reference labs through IDEXX. IDEXX is aware of an issue with their system and is working on a resolution.

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