Outage in Vetspire

SEV- 1 Incoming messages are not being delivered "Twilio error 11200"

Resolved Minor
July 15, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing an issue where incoming SMS messages are failing to be delivered to Vetspire. This recurrence has resulted in a small number of failed messages in the last 72 hours following the latest deployment on July 11th. We understand all communication is important and are working to resolve this promptly.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/15/2024 09:22PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 07/15/2024 05:35PM

We are experiencing an issue where incoming SMS messages are failing to be delivered to Vetspire. This recurrence has resulted in a small number of failed messages in the last 72 hours following the latest deployment on July 11th. We understand all communication is important and are working to resolve this promptly.

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