Outage in Vetspire

CardPointe/CardConnect Gateway Disruption

Resolved Major
November 06, 2024 - Started 17 days ago - Lasted 1 day
Official incident page

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Outage Details

CardPointe is currently investigating a CardPointe Gateway disruption which may be impacting your business. They are currently working to resolve this issue. This is affecting multiple PIMS including Vetspire. You can follow their status page for updates - https://status.cardconnect.com/
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/07/2024 08:45PM

This incident has been resolved.

MONITORING 16 days ago - at 11/07/2024 12:41PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 11/07/2024 12:37PM

Services are restored and CardPointe is continuing to monitor results.

MONITORING 17 days ago - at 11/06/2024 08:45PM

A fix has been implemented and is being monitored for results.

INVESTIGATING 17 days ago - at 11/06/2024 08:38PM

CardPointe is currently investigating a CardPointe Gateway disruption which may be impacting your
business. They are currently working to resolve this issue.
This is affecting multiple PIMS including Vetspire.
You can follow their status page for updates - https://status.cardconnect.com/

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