Outage in Vetspire

3rd party outage- Idexx Outage

Resolved Minor

March 28, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire. This outage is affecting the ability to order in house and reference labs. You can reach out to Idexx for more information or follow their status page at https://status.idexxsoftware.com/

Components affected

Vetspire IDEXX VetConnectPlus & In-House Labs

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/31/2025 10:25PM

This incident has been resolved.

MONITORING 11 months ago - at 03/31/2025 12:22PM

Idexx has completed a full analysis of potential affected customers and have confirmed that all of them have had the fix applied. Their team has set up a new monitor to be alerted if any additional issues arise, and will continue to actively monitor for at least the next 24 hours

IDENTIFIED 11 months ago - at 03/28/2025 09:29PM

Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire. This outage is affecting the ability to order in house and reference labs.

You can reach out to Idexx for more information or follow their status page at https://status.idexxsoftware.com/

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