Outage in Vetspire

3rd Party Outage - Idexx IHD and Reference lab ordering outage

Resolved Major

April 02, 2025 - Started 22 days ago - Lasted about 16 hours
Official incident page

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Outage Details

Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire. You can follow their status page at https://status.idexxsoftware.com/ for any updates

Components affected

Vetspire IDEXX VetConnectPlus & In-House Labs

Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 04/03/2025 11:42AM

This incident has been resolved.

INVESTIGATING 22 days ago - at 04/02/2025 07:42PM

Idexx is currently experiencing an outage that is affecting multiple PIMS including Vetspire.

You can follow their status page at https://status.idexxsoftware.com/ for any updates

Latest Vetspire outages

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[SEV-2] Idexx lab orders failing for `other` breeds - 14 days ago

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SEV2 - Rx label not Wrapping text and cutting of RX formatting - 14 days ago

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