Outage in VETtrak
VETtrak Desktop Software - Session Disconnects
Resolved MajorIncident Report
We are currently investigating an issue relating to users of the VETtrak Desktop Software being disconnected during their session and unable to reconnect.
The service is currently partially available. and we are working on restoring the service to full capacity at present.
We apologize for any impact caused.
Need to monitor VETtrak outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 02/19/2026 02:07AM
Functionality has been restored to the VETtrak Desktop Software service and all users should be able to login successfully.
We have blocked the Custom Fonts again at this point in time as we believe the issue still surrounds this.
Apologies for the impact caused surrounding this.
IDENTIFIED
26 days ago - at 02/19/2026 01:46AM
We've identified the issue and it appears to be still related to the ongoing issue surrounding the outstanding issue we currently have open for Intermittent Custom Font Loading Compatibility Issues.
As a result, we are blocking these Custom Fonts from loading again.
We anticipate the services for VETtrak Desktop Software to be recovered in approximately 15 minutes. Please avoid logging in before this as you may be disconnected due to administrative activities.
An update will be posted when the services have fully restored.
INVESTIGATING
26 days ago - at 02/19/2026 01:30AM
We are currently investigating an issue relating to users of the VETtrak Desktop Software being disconnected during their session and unable to reconnect.
The service is currently partially available. and we are working on restoring the service to full capacity at present.
We apologize for any impact caused.
Latest VETtrak outages
Connection issues for VETTrak Desktop - about 1 month ago
Intermittent Custom Font Loading Compatibility Issues - about 1 month ago
SQL Server Connectivity | 500 Internal Server Error - about 1 month ago
Outage Expected - 5 months ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
