Outage in VETtrak
Connection issues for VETTrak Desktop
Resolved MajorIncident Report
We are aware that some customers are experiencing issues reconnecting to the VETtrak environment following an unexpected disconnection. Our team is currently investigating the cause and will provide a further update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/09/2026 08:43AM
This incident has been resolved.
MONITORING
about 1 month ago - at 02/09/2026 05:36AM
We have implemented fixes to address the connectivity issues and will continue to monitor the environment and make adjustments as required.
IDENTIFIED
about 1 month ago - at 02/09/2026 03:31AM
The issues have been identified and we are currently remediating. We apologise for any inconvenience this may have caused
You may notice a delay the first time you reconnect back into the environment while it loads your user session.
INVESTIGATING
about 1 month ago - at 02/09/2026 02:33AM
We are aware that some customers are experiencing issues reconnecting to the VETtrak environment following an unexpected disconnection. Our team is currently investigating the cause and will provide a further update as soon as more information becomes available.
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