Outage in Vibes

Carrier Latency: Australia

Resolved Minor
August 29, 2024 - Started 4 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Our carrier partners for Australia have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Australian numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for Australia. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Vibes SMS APAC
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/30/2024 07:05AM

This incident has been resolved.

MONITORING 4 months ago - at 08/29/2024 08:08PM

Our carrier partners for Australia continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

IDENTIFIED 4 months ago - at 08/29/2024 01:27PM

Our carrier partners for Australia have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all Australian numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for Australia. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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