Outage in VictorOps

Splunk On-Call is experiencing Isolated challenges related to loading the Incident Page for large instances

Resolved Minor
January 24, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Splunk On-Call is currently experiencing an isolated disruption to the Incident Page for large instances. We are actively working to resolve this issue as quickly as possible. Please use the Subscribe to Updates option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, you may contact our support team as outlined here: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/ Thank you for your patience while we work this issue to ground.
Components affected
VictorOps Web client (portal)

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/24/2024 06:47PM

This incident has been resolved. All systems are operational. If you're still experiencing an issue with loading large lists of on-call users in the Incident tab under "Team: All Teams" please refresh the page and give it a few seconds. If the problem continues, please reach out to On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

IDENTIFIED over 1 year ago - at 01/24/2024 05:57PM

The issue has been identified and a fix is being implemented. Please stay tuned for further updates.

INVESTIGATING over 1 year ago - at 01/24/2024 05:31PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/24/2024 05:30PM

Splunk On-Call is currently experiencing an isolated disruption to the Incident Page for large instances. We are actively working to resolve this issue as quickly as possible.

Please use the Subscribe to Updates option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, you may contact our support team as outlined here: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

Thank you for your patience while we work this issue to ground.

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