Outage in VideoAsk

Delay with processing responses, transcripts, and email notifications

Resolved Major
December 02, 2022 - Started over 2 years ago - Lasted 40 minutes
Official incident page

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Outage Details

Our team is currently investigating an issue where new responses, transcripts, and email notifications are delayed.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/02/2022 04:18PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/02/2022 03:57PM

All responses submitted during this downtime should be processed within the next 15-20 minutes. New responses, transcripts, and email notifications should return to processing as normal at that point.

IDENTIFIED over 2 years ago - at 12/02/2022 03:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 12/02/2022 03:39PM

Our team is currently investigating an issue where new responses, transcripts, and email notifications are delayed.

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