Outage in VIPRE Security
iLMS: eCommerce Users Not Visible to Training Managers
Resolved Minor
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Outage Details
* Customers purchasing courses directly from our website are unable to view registered users when logged in with the Training Manager role.
* Registered users are only visible to Primary Org Admins; Training Managers currently do not have access to this view.
* This issue affects all eCommerce organizations.
Our team is actively investigating the root cause and will provide updates as new information becomes available. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.
Components affected
VIPRE Security Inspired eLearning & Awareness TrainingLatest Updates ( sorted recent to last )
We are aware of an issue impacting eCommerce organizations:
* Customers purchasing courses directly from our website are unable to view registered users when logged in with the Training Manager role.
* Registered users are only visible to Primary Org Admins; Training Managers currently do not have access to this view.
* This issue affects all eCommerce organizations.
Our team is actively investigating the root cause and will provide updates as new information becomes available. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter.
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