Investigating Issues Impacting IES Product

We are seeing signs of improvement in the IES product performance within the North America region. The issue has been confirmed to be related to an earlier incident with our cloud provider, AWS.

At this time, the impact is limited to certain logging functions and delivery status updates. All other core functionalities are operating normally.

We continue to monitor the situation closely and will provide further updates as needed.

We have confirmed that the issues impacting the IES product in the North America region are related to an ongoing incident with our cloud service provider, AWS.

Our teams are closely monitoring the situation and are working in coordination with AWS to mitigate the impact. We will continue to provide updates as more information becomes available.

We are currently investigating an issue affecting the IES product. The issue may be related to a broader, ongoing incident with a third-party cloud service provider (AWS).

Our teams are actively working to identify the root cause and will provide updates as more information becomes available. We appreciate your patience and will share further details as soon as possible.