SafeSend Web Add-in and IES - Azure induced outages

Microsoft is now expecting a full outage resolution by 8:40 PM EST.

[https://azure.status.microsoft/en-us/status](https://azure.status.microsoft/en-us/status)

The Azure Front Door is observing recovery, many SafeSend and IES users are reporting restored functionality.

Microsoft has not resolved the outage, they are expecting a resolution within the next forty-five minutes by 7:23 PM EST.

[https://azure.status.microsoft/en-us/status](https://azure.status.microsoft/en-us/status)

**Status update snippet:**

"We have completed deployment of our ‘last known good’ configuration, and recovery is progressing. We are currently recovering nodes and re-routing traffic through healthy nodes across our fleet. As recovery continues, some requests may still land on unhealthy nodes, leading to intermittent failures or reduced availability.

This recovery effort involves reloading configurations and rebalancing traffic across a large number of nodes to restore full operational scale. The process is gradual by design, ensuring stability and preventing overload as dependent services recover. We are seeing strong signs of improvement across affected regions and are tracking toward full mitigation by 23:20 UTC on 29 October 2025"

Microsoft is reporting that some content delivery systems are already restoring, with an expected maximum recovery time of four hours from now.


"We initiated the deployment of our ‘last known good’ configuration, which has now successfully been completed. Customers may have begun to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement.
......
At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. We will provide another update on our progress within two hours, or sooner if warranted."

Status page: [https://azure.status.microsoft/en-us/status](https://azure.status.microsoft/en-us/status)

Microsoft Azure has been experiencing Azure Front Door connectivity issues since 16:00 UTC

**The SafeSend Web Add-in will experience timeouts until Microsoft has redeployed a corrected configuration and their CDN regains function.**

**VIPRE Integrated Email Security functions are also temporarily impacted**

Leave your SafeSend App Service or IIS site running, functionality should automatically restore after the outage has resolved.

They are posting status and restoration updates on the following page:

https://azure.status.microsoft/en-us/status

**Note: this outage only affects Web Add-in users, the COM Add-in remains unaffected**