SBL False Positive Spam-Low Threat Detections

Our engineering team is continuing to investigate the issue causing some emails to be incorrectly classified as “Spam - Low Threat.” We have prioritised this incident and are actively working toward a resolution. We will provide another update as soon as more information becomes available.

Our engineering team is continuing to look into the issue, and we will provide further updates as soon as we have more information.

Multiple customers have reported that legitimate emails, previously delivered without any issues, are now unexpectedly being flagged as Spam – Low Threat. Our engineering team is actively investigating the issue, and we will provide further updates as soon as more information becomes available.