Outage in VIPRE Security
Accessing Hosted Email Services
Resolved MinorIncident Report
We are currently investigating reports of connectivity issues affecting our Hosted Email services. Users may experience difficulties logging into the webmail interface or accessing their accounts via third-party clients using IMAP, POP3, or SMTP.
Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide an update as soon as we have more information.
Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide an update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
8 days ago - at 01/24/2026 07:27PM
We have deployed a fix to resolve the authentication issues affecting our Hosted Email services.
Users should now be able to access their accounts via Webmail, IMAP, and POP3 without error. We are currently monitoring the system to ensure stability and verify that all services are performing as expected.
If you are still experiencing issues, please try restarting your mail client or clearing your browser cache.
8 days ago - at 01/24/2026 07:02PM
We are currently investigating reports of connectivity issues affecting our Hosted Email services. Users may experience difficulties logging into the webmail interface or accessing their accounts via third-party clients using IMAP, POP3, or SMTP.
Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide an update as soon as we have more information.
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