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Outage in VIPRE Security

Temporary email delay - VIPRE IES

Resolved Minor
September 08, 2026 - Started 17 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing some email processing delays for VIPRE IES up to 8 minutes in length. This is affecting a small subset of customers at this time. We are currently investigating the delay and working on a resolution. Emails are delivering as normal once processed through VIPRE.

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Latest Updates ( sorted recent to last )
17 days ago - at 09/08/2026 12:57PM

The issue for IES with email processing delayed by 8 minutes for a small subset of customers is now resolved. We remain in monitoring mode for a short time. Messages delivered as normal after the short delay, and mail flow is back to normal levels.

If you have any questions, please don't hesitate to reach out to our support team.

17 days ago - at 09/08/2026 10:59AM

We are experiencing some email processing delays for VIPRE IES up to 8 minutes in length. This is affecting a small subset of customers at this time. We are currently investigating the delay and working on a resolution. Emails are delivering as normal once processed through VIPRE.

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