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Outage in VIPRE Security

Elevated levels of Spam email being received

Resolved Minor
October 28, 2026 - Started 5 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating reports of elevated numbers of spam emails being received by some customers. We are actively working with our Operations and Development teams on this to counteract the elevated levels of spam. We will inform with regular updates.

Please don't hesitate to contact our Support team if you have any queries and we will be pleased to assist.

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Latest Updates ( sorted recent to last )
5 days ago - at 10/28/2026 05:15PM

Following the issue where some customers were experiencing higher numbers than usual of spam emails, we are seeing that elevated spam levels have now diminished.

We are continuing to investigate and monitor the issue.

Please don’t hesitate to contact our Support team if you have any queries and we will be pleased to assist.

5 days ago - at 10/28/2026 11:41AM

We are currently investigating reports of elevated numbers of spam emails being received by some customers. We are actively working with our Operations and Development teams on this to counteract the elevated levels of spam. We will inform with regular updates.

Please don't hesitate to contact our Support team if you have any queries and we will be pleased to assist.

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