Outage in Virtru
Secure Share File Upload Issues
Resolved MinorIncident Report
We've observed an uptick in errors when uploading files in Secure Share. The issue does not appear to be impacting all users and files, but we are actively investigating.
No other products or services are impacted. We'll provide another update as soon as we have one.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/28/2025 08:37PM
This incident has been resolved.
MONITORING
6 months ago - at 05/28/2025 07:41PM
A fix has been implemented. We are continuing to monitor our systems to ensure all performance returns to normal.
IDENTIFIED
6 months ago - at 05/28/2025 07:15PM
We're also seeing sporadic errors when decrypting Secure Share files.
We are actively working to resolve the issue
INVESTIGATING
6 months ago - at 05/28/2025 06:48PM
We've observed an uptick in errors when uploading files in Secure Share. The issue does not appear to be impacting all users and files, but we are actively investigating.
No other products or services are impacted. We'll provide another update as soon as we have one.
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