Outage in Virtru
Hosted Gateway Messages not being delivered currently
Resolved Major
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Outage Details
We are investigating and will update ASAP.
Components affected
Virtru Hosted GatewayLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/01/2025 06:29PM
The issue is resolved and emails are flowing as expected.
MONITORING
8 days ago - at 06/01/2025 04:51PM
We have fixed the issue, the message queue has started to resolve, we expect some delays while it empties before getting back to a fully operational state. We will update once we are at that point.
IDENTIFIED
9 days ago - at 05/31/2025 08:09PM
Please note: Emails are still not being delivered and are being held in a message queue. We're working to resolve this and will process all queued emails once our deliverability is restored. We will continue to update as things progress.
INVESTIGATING
10 days ago - at 05/31/2025 10:37AM
We are investigating and will update ASAP.
Latest Virtru outages
Secure Share File Upload Issues - 12 days ago
System generated emails not sending - about 2 months ago
Issues Accessing Secure Share - about 2 months ago
Hosted Gateway Delivery Delays - 4 months ago
Some Users Reporting Issues Decrypting in Secure Reader - 4 months ago
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