Outage in Virtru
Hosted Gateway Messages not being delivered currently
Resolved MajorIncident Report
We are investigating and will update ASAP.
Components affected
Virtru Hosted GatewayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/01/2025 06:29PM
The issue is resolved and emails are flowing as expected.
MONITORING
11 months ago - at 06/01/2025 04:51PM
We have fixed the issue, the message queue has started to resolve, we expect some delays while it empties before getting back to a fully operational state. We will update once we are at that point.
IDENTIFIED
11 months ago - at 05/31/2025 08:09PM
Please note: Emails are still not being delivered and are being held in a message queue. We're working to resolve this and will process all queued emails once our deliverability is restored. We will continue to update as things progress.
INVESTIGATING
11 months ago - at 05/31/2025 10:37AM
We are investigating and will update ASAP.
Latest Virtru outages
Some users unable to login to Control Center - 28 days ago
Outlook and Hotmail users unable to authenticate in Secure Reader and Secure Share - about 2 months ago
Automated Email Delivery Issues to Microsoft Accounts - 3 months ago
System Outage - 5 months ago
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