Outage in Virtru

GCP Outage

Resolved Minor

June 12, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

Google Cloud (GCP) appears to be experiencing a major outage upstream of Virtru. Virtru leverages GCP for various services and functionality. We are currently assessing the impact to Virtru services and will provide another update as soon as we have one.

Components affected

Virtru Secure Share Virtru Hosted Gateway Virtru Control Center Virtru Audit

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/13/2025 01:31AM

The issue is resolved. Virtru systems have experienced no further issues, and all relevant GCP services are operational.

MONITORING 8 months ago - at 06/12/2025 08:43PM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 06/12/2025 08:42PM

Systems are recovering, and content is processing. We will continue to monitor the situation.

IDENTIFIED 8 months ago - at 06/12/2025 06:57PM

We've observed degraded performance on the following products:
- Virtru Hosted Gateway
- Audit
- Secure Share (History page)
- Control Center (My Data and Org Data Pages)
- "Sign in with Google" when authenticating into Virtru products

Google has formally acknowledged the incident and is posting updates here: https://status.cloud.google.com/

We will continue to provide updates as soon as we have them.

IDENTIFIED 8 months ago - at 06/12/2025 06:32PM

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