Outage in Virtru

System Outage

Resolved Major
November 21, 2025 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue affecting all core services.
Components affected
Virtru Hosted Gateway Virtru Audit Virtru Vault Virtru Google Drive Virtru Control Center Virtru New User Provisioning & Payments Virtru Secure Email Clients Virtru Secure Reader Virtru Secure Share Virtru Directory Syncronization Virtru Revoke Virtru Forwarding Control Virtru Expiration Virtru PDF Watermarking Virtru DLP Virtru Corporate Website

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 11/21/2025 10:19PM

This incident has been resolved.

MONITORING about 2 hours ago - at 11/21/2025 09:22PM

All services, including Virtru-Hosted Gateway, have been restored. We continue to monitor.

MONITORING about 2 hours ago - at 11/21/2025 09:10PM

All services have been restored. Some Gateway emails may experience slight delays. We are currently monitoring.

IDENTIFIED about 2 hours ago - at 11/21/2025 08:54PM

The issue has been identified. Most services have been restored except for the Virtru-Hosted Gateway. We are monitoring those services and working on a fix for the Gateway.

INVESTIGATING about 3 hours ago - at 11/21/2025 08:33PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 11/21/2025 08:26PM

We are currently investigating an issue affecting all core services.

Latest Virtru outages

O365 Secure Reply Issue - 1 day ago
O365 Add-in: Upstream Microsoft 365 Outage - 23 days ago
AWS Outage - about 1 month ago
Issues activating Google Accounts on Virtru iOS - 3 months ago
Some system generated emails are not being delivered - 5 months ago

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