Outage in Virtru
Some users unable to login to Control Center
Resolved MinorIncident Report
Summary AI Generated
Some Virtru Control Center users experienced a login loop issue where they would be redirected back to the login page despite successful authentication, lasting 23.3 hours. The issue only affected certain users accessing the Control Center and did not impact all users. The problem was resolved through a system update, with affected users advised to clear their browser cache to restore normal login functionality.
We've recieved some reports of users being unable to login to the Virtru Control Center. Impacted users get stuck in a login loop and end up back on the login page even after successfully authenticating.
The issue is only present when logging into the Control Center and is not impacting all users. If you are impacted, please clear your cache and try again. That has resolved the issue for some users.
Our team is working to implement a fix. We will provide another update as soon as we have one.
Components affected
Virtru Control CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/03/2026 01:56PM
The issue is resolved. Affected users should clear cache and try again.
MONITORING
17 days ago - at 04/02/2026 09:33PM
We released an update to fix the login looping issue and have received confirmations from a few customers. Affected users should clear cache and try again.
IDENTIFIED
17 days ago - at 04/02/2026 05:22PM
We are continuing to work on a fix for the issue.
IDENTIFIED
17 days ago - at 04/02/2026 02:37PM
We've recieved some reports of users being unable to login to the Virtru Control Center. Impacted users get stuck in a login loop and end up back on the login page even after successfully authenticating.
The issue is only present when logging into the Control Center and is not impacting all users. If you are impacted, please clear your cache and try again. That has resolved the issue for some users.
Our team is working to implement a fix. We will provide another update as soon as we have one.
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