The Virtuous CRM experienced latency issues with the Gift & Contact Import tool that lasted approximately 15 days. Internal teams resolved the latency problem and restored normal processing speeds for importing gifts and contacts. The service is now being monitored to ensure stable performance during import operations.
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Internal teams have indicated that we should no longer be seeing Gift & Contact Import tool latency. We are closely monitoring this functionality to confirm that processing and importing objects result in expected site performance.
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