Outage in Visma
Problems with sending SMS messages from Visma Connect (IDP)
Resolved Minor
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Outage Details
Components affected
Visma CP - ConnectLatest Updates ( sorted recent to last )
This incident has been resolved.
LinkMobility, our main SMS provider, is still investigating the issue on their end. In parallel, our fallback system via AWS has also experienced issues with sending SMS and is currently awaiting ticket approval. Please note that some carriers, such as Telenor Norge AS, may experience delays or non-delivery due to shared routing, with SMS delivery operating on a best-effort basis. We have requested a dedicated Sender-ID from AWS to enhance reliability, with an expected resolution within 24 hours.
A fix has been implemented and we are monitoring the results.
We are investigating problems with sending SMS messages to customers.
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