Visma Directe Bankkoppeling experienced issues retrieving data from the Chamber of Commerce, preventing customers from connecting new bank accounts via PSD2-connections and displaying Chamber of Commerce unavailability errors. Existing connected bank accounts remained unaffected throughout the incident. The issue was resolved after 18.4 hours through collaboration with the Chamber of Commerce.
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This incident has been resolved.
We are currently experiencing issues while retrieving data from the Chamber of Commerce. Customer who try to connect bank accounts of PSD2-connections will notice errors about the Chamber of Commerce being unavailable. There is no impact to any of the already connected bank accounts.
We are working with the Chamber of Commerce to resolve the problem
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