Outage in VISUA

Video ingestion outage

Resolved Major

October 30, 2019 - Started over 6 years ago
Official incident page

Incident Report

Videos submitted via the API will be rejected due to a backend error. We are investigating the cause of the error

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Latest Updates ( sorted recent to last )

RESOLVED over 6 years ago - at 10/30/2019 11:51AM

We have identified the issue as a bug in a Cloud library and it has been resolved

INVESTIGATING over 6 years ago - at 10/30/2019 11:14AM

Videos submitted via the API will be rejected due to a backend error.
We are investigating the cause of the error

Latest VISUA outages

High failure rate in API request - about 1 year ago

Elevated API Errors - over 5 years ago

Video and Image On-Demand responses are incomplete - almost 6 years ago

High-rate of API errors - about 6 years ago

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