Outage in Vita Mojo
Payments not processing
Resolved MajorIncident Report
We are currently aware of an issue affecting the ability to process payments. Our technical teams are actively investigating and working to resolve the matter as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 04/29/2025 02:29PM
Our teams have now resolved the issue that was affecting payment services. A full investigation is currently underway and findings will be documented to help prevent recurrence.
We appreciate your patience and continued support.
MONITORING
10 months ago - at 04/29/2025 02:12PM
Our team has identified the issue that was affecting the payments service, and a fix has now been successfully applied. We are continuing to monitor the system closely to ensure stability.
Thank you for your patience and understanding.
INVESTIGATING
10 months ago - at 04/29/2025 02:08PM
We are continuing to investigate this issue and will provide a further update in 15 minutes
INVESTIGATING
10 months ago - at 04/29/2025 01:49PM
We are currently aware of an issue affecting the ability to process payments. Our technical teams are actively investigating and working to resolve the matter as quickly as possible.
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