Outage in Vitally

CSV Upload Errors

Resolved Minor
April 30, 2025 - Started 1 day ago - Lasted about 18 hours
Official incident page

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Outage Details

We are seeing a high rate of CSV uploads failing, we are investigating the root cause now
Components affected
Vitally Product
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/01/2025 01:09PM

We have not seen errors since shipping a fix yesterday and consider this incident resolved

MONITORING 1 day ago - at 04/30/2025 08:47PM

The fix has shipped to restore CSV upload ability and we are monitoring for additional errors

IDENTIFIED 1 day ago - at 04/30/2025 07:35PM

We've identified why CSV upload requests are failing and are preparing a fix now

INVESTIGATING 1 day ago - at 04/30/2025 07:04PM

We are seeing a high rate of CSV uploads failing, we are investigating the root cause now

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