Outage in Vitally

Elevated Server Response Times

Resolved Minor
August 05, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

We are investigating performance issues causing elevated server response times. Playbook execution and formula field calculation is delayed.
Components affected
Vitally Product
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/06/2025 10:29PM

This incident has been resolved.

MONITORING 2 months ago - at 08/06/2025 02:16PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 08/05/2025 10:04PM

We've identified the issue and server response times have normalized. Some queues, including formula field calculation and some integrations, are continuing to catch up.

INVESTIGATING 2 months ago - at 08/05/2025 03:33PM

We are continuing to investigate the issue.
Playbook execution may be delayed.
Formula field calculation is delayed.

INVESTIGATING 2 months ago - at 08/05/2025 11:25AM

We are investigating performance issues causing elevated server response times. Playbook execution and formula field calculation is delayed.

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