Outage in Vitally
Product events are not syncing from Intercom
Resolved Minor
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Outage Details
The issue has been identified and a fix is being implemented.
Components affected
Vitally ProductLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/07/2025 09:58PM
This incident has been resolved. Data backfills for missed events are ongoing and will be completed within a number of hours.
MONITORING
about 1 month ago - at 08/07/2025 03:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 08/06/2025 05:39PM
The issue has been identified and a fix is being implemented.
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