Outage in Vitally

Vitally Call Recorder impacted by AWS outage

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

The Vitally Call Recorder may be intermittently failing to join meetings due to the ongoing AWS outage. We're continuing to monitor the situation and will provide an update when available
Components affected
Vitally Product

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 08:33PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 07:45PM

We're starting to see some Vitally Call Recorder instances successfully join meetings. We'll continue to monitor as AWS recovers from their outage

INVESTIGATING about 2 months ago - at 10/20/2025 02:24PM

The Vitally Call Recorder may be intermittently failing to join meetings due to the ongoing AWS outage. We're continuing to monitor the situation and will provide an update when available

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