Outage in VMware Carbon Black

Prod US Dashboard/API Services partial outage

Resolved Minor
September 21, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Description: Alert dismissals, data exports, and other asynchronous tasks are experiencing increased error rates. Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. Carbon Black Team
Components affected
VMware Carbon Black API Services VMware Carbon Black Dashboard VMware Carbon Black API Services VMware Carbon Black Dashboard VMware Carbon Black Dashboard VMware Carbon Black API Services
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/21/2022 08:58PM

The issue has been identified and a fix is being implemented.

Next update: 30 minutes

INVESTIGATING about 3 years ago - at 09/21/2022 07:55PM

Description: Alert dismissals, data exports, and other asynchronous tasks are experiencing increased error rates.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

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