Outage in VMware Carbon Black

ENTERPRISE EDR - Japan Issue

Resolved Minor
December 04, 2023 - Started 12 months ago - Lasted 37 minutes
Official incident page

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Outage Details

ENTERPRISE EDR - Japan is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. There was no data loss and impact to security efficacy on the endpoints.
Components affected
VMware Carbon Black Enterprise EDR Watchlist Processing
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/04/2023 10:17AM

The VMware Carbon Black Engineering team has mitigated the issue. This incident stands resolved.

INVESTIGATING 12 months ago - at 12/04/2023 10:06AM

ENTERPRISE EDR is investigating a potential issue with the alert processing and watchlist processing.

Security Impact: There was no data loss and impact to security efficacy on the endpoints.

We are working diligently to restore the service to normal performance, and we will provide a progress update in the next 60 minutes.

INVESTIGATING 12 months ago - at 12/04/2023 09:40AM

ENTERPRISE EDR - Japan is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

There was no data loss and impact to security efficacy on the endpoints.

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