Outage in VMware Carbon Black

ENTERPRISE EDR - US Issue

Resolved Major
December 11, 2023 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

ENTERPRISE EDR - US is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/11/2023 05:57PM

Alert classification has processed all the backlog and is caught up with incoming data. This will be the final notification for the incident.

Security Impact: There was no data loss and impact to security efficacy on the endpoints.

MONITORING 11 months ago - at 12/11/2023 04:02PM

Watchlist alerts were delayed in processing. VMware Carbon Black Engineering teams identified the issue, applied a fix and older Watchlists are being processed. Progress update will be provided in the next 60 minutes.

Security Impact: There was no data loss and impact to security efficacy on the endpoints.

INVESTIGATING 11 months ago - at 12/11/2023 03:58PM

ENTERPRISE EDR - US is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

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