Outage in VMware Cloud

Issue with VMware Cloud on AWS Service and vRealize Suite

Resolved Minor
July 10, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes. Start Time: July 10, 2022 17:56 UTC End Time: N/A Impact: Under assessment.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 07/10/2022 09:51PM

VMware Engineering have recovered all vRealize services except VMware vRealize Log Insight Cloud. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC
End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

IDENTIFIED about 2 years ago - at 07/10/2022 08:58PM

VMware Engineering are working towards complete recovery. The VMware Cloud on AWS service has recovered. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC
End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

IDENTIFIED about 2 years ago - at 07/10/2022 08:29PM

VMware Engineering have identified and mitigated the root cause. We are observing recovery of the affected services. Further validations are in progress. More updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC
End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

IDENTIFIED about 2 years ago - at 07/10/2022 07:52PM

VMware Engineering are observing a service event in the Europe (UK/London) and are working towards issue restoration. Further updates will be provided as available.

Start Time: July 10, 2022 17:56 UTC
End Time: N/A

Impact: All dependent services/customers in the Europe (London) region may observe issues.

INVESTIGATING about 2 years ago - at 07/10/2022 07:10PM

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide a progress update in the next 30 minutes.

Start Time: July 10, 2022 17:56 UTC
End Time: N/A

Impact: Under assessment.

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