Outage in VMware Cloud

VMware SASE - Issue with vco21-usvi1

Resolved Minor
January 26, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

VMware SASE is investigating a potential service event with vco21-usvi1 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: January 25, 2023 23:38 UTC End Time: N/A Current Impact: Under Assessment.
Components affected
VMware Cloud VMware SD-WAN Orchestrators
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/26/2023 01:03AM

Services have remained stable during the monitoring period. This incident stands resolved.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None,

MONITORING almost 2 years ago - at 01/26/2023 12:21AM

VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: January 26, 2023 00:05 UTC

Current Impact: None, during the incident window VMware SASE Orchestrators were impacted and also Management users could not login and make any changes.

INVESTIGATING almost 2 years ago - at 01/26/2023 12:00AM

VMware SASE is investigating a potential service event with vco21-usvi1 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 25, 2023 23:38 UTC
End Time: N/A

Current Impact: Under Assessment.

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